Patient Experience Coordinator

Part-Time | 15–24 Hours Per Week
Downtown Saskatoon, SK

At Holistic Physiotherapy & Wellness, we believe exceptional healthcare begins with meaningful human connection.

We are a collaborative, multidisciplinary healthcare clinic located in downtown Saskatoon, offering physiotherapy, pelvic health physiotherapy, vestibular physiotherapy, massage therapy, counselling, and wellness-focused services. Our team is committed to delivering individualized, evidence-informed care while creating an environment where patients feel genuinely heard, respected, and supported throughout their recovery journey.

We are currently seeking a Patient Experience Coordinator who is highly organized, emotionally intelligent, dependable, and genuinely enjoys working with people. This role is ideal for someone seeking a long-term position within a growing healthcare clinic and who takes pride in creating exceptional experiences for patients and colleagues alike.

The Opportunity

This position is much more than a traditional reception role.

As one of the first points of contact within the clinic, you will play an essential role in shaping the patient experience while supporting the daily operations of a fast-paced, team-oriented healthcare environment.

The ideal candidate is:

• Warm, professional, and confident communicating with patients

• Calm, adaptable, and solutions-focused under pressure

• Highly organized with strong attention to detail

• Proactive and capable of anticipating clinic needs

• Comfortable taking initiative and contributing ideas for improvement

• Invested in personal and professional growth

• Able to contribute positively to team culture and morale

• Professional, accountable, and dependable

We are looking for someone who takes pride in their work, values professionalism, and genuinely enjoys helping people feel welcomed, supported, and cared for.

Key Responsibilities

• Welcome and support patients with warmth, professionalism, and efficiency

• Manage phone calls, emails, scheduling, and patient communication through Jane App

• Coordinate appointment flow and support an organized clinical schedule

• Process billing, payments, insurance claims, and administrative documentation accurately

• Support daily clinic operations and workflow management

• Maintain confidentiality and professionalism in all patient interactions

• Assist with administrative projects, process improvements, and operational initiatives

• Collaborate closely with practitioners and leadership to support a positive clinic environment

• Contribute to a clean, organized, and welcoming clinic atmosphere

• Identify challenges and contribute thoughtful solutions to support clinic success

Qualifications & Attributes

Required

• Minimum 1–2 years of experience in administration, reception, customer service, or a professional office environment

• Strong communication and interpersonal skills

• Excellent organizational abilities and attention to detail

• Comfortable learning and navigating technology and scheduling software

• Professional, reliable, and accountable

• Ability to multitask while maintaining composure and accuracy

Preferred

• Experience in a healthcare or wellness setting

• Familiarity with Jane App or similar EMR or scheduling software

• Experience managing billing, payments, or insurance workflows

• Strong problem-solving and critical-thinking skills

What We Value Most

We are intentional about building a team culture that is:

• Supportive and respectful

• Collaborative rather than competitive

• Patient-centered

• Growth-oriented

• Professional while still personable

• Rooted in emotional intelligence and professionalism

• Open to learning, growth, and adaptability

• Focused on contributing positively to workplace culture

We are looking for someone who aligns naturally with these values and wants to contribute meaningfully to both the patient experience and the long-term success of the clinic.

Position Details

• Part-Time: Approximately 15–24 hours per week to start

• Schedule: Primarily weekdays with occasional evenings or Saturdays as needed

• Growth Potential:
  As our clinic continues to grow, opportunities may exist for expanded responsibilities in operations, patient experience, project coordination, training, and administrative leadership.

• Compensation:
  Competitive hourly wage based on experience and qualifications.

Why Join Our Team?

• Work alongside a collaborative and respected multidisciplinary healthcare team

• Be part of a growing clinic focused on quality care and meaningful patient relationships

• Positive, supportive, and professional work environment

• Opportunities for long-term growth and skill development

• Wellness-focused workplace culture

How to Apply

Please submit:

• Your resume

• A cover letter telling us about yourself, your relevant experience, and why you believe you would be a strong fit for our clinic culture

Email: admin@holisticphysiowellness.ca

Attention: Kellie Calladine, Patient Experience Manager & Administrative Team Lead

We appreciate all applicants; however, only those selected for an interview will be contacted.

Registered Massage Therapist (RMT)

Independent Contractor | Fee Split Model

Full-Time or Part-Time | Flexible Scheduling

Downtown Saskatoon

If you’re a talented RMT are craving more collaboration, purpose, and respect If you're a talented RMT craving more collaboration, purpose, and respect for the role massage therapy plays in healthcare, let's talk.

We believe in removing the silos between traditional care and proactive wellness, and we're looking for someone who shares that vision.

If you want to be part of a supportive multidisciplinary team that works to get to the root of what's contributing to pain, stress, tension, injury, and recovery challenges, instead of focusing only on temporary symptom relief, we’re happy you’re here!

‍What It’s Like Working Here

‍We’ve built a clinic culture rooted in collaboration, whole-person care, education, and compassion.

‍Our providers work together, learn from each other, and support clients beyond symptom management.

You’ll be joining a multidisciplinary team that includes

• Physiotherapy

• Pelvic Health Physiotherapy

• Vestibular Therapy

• Massage Therapy

• Clinical Counselling

• ‍Lifestyle Medicine

• PhysioYoga

• Shockwave Therapy

‍Our team also includes providers with advanced training in chronic pain support, orthopedic rehabilitation, vestibular rehabilitation, Lifestyle Medicine, and WCB/SGI injury management.

What We Provide

• Flexibility and autonomy of independent practice while still benefiting from the support and visibility of an established clinic

• Access to internal referral opportunities from an established multidisciplinary team

• Administrative and reception support

• ‍Marketing exposure through our website, social media, newsletter, and Google Business Profile

• JaneApp access for booking, billing, charting, and scheduling

• Fully furnished treatment room

• Laundry and linens included

• Flexible scheduling

• Opportunity for mentorship and professional growth

• Opportunities to collaborate on workshops, wellness initiatives, or community education

• Opportunity to support WCB and SGI rehabilitation clients alongside our physiotherapy team

Role and Responsibilities

• Provide individualized massage therapy treatments tailored to client needs

• Support clients with pain management, recovery, stress reduction, mobility, and wellness goals

• Maintain accurate and professional charting

• Collaborate with other practitioners to support integrated patient care

• Build meaningful relationships with clients

• Contribute positively to clinic culture and team collaboration

• Support the attraction and retention of clients through exceptional care and relationship-building

Qualifications

• Registered and in good standing with MTAS

• ‍Professional liability insurance

• Strong communication and interpersonal skills

• Collaborative and patient-centered mindset

• Commitment to evidence-informed care

Experience or interest in WCB and SGI injury rehabilitation, persistent pain and nervous system regulation, sports rehabilitation, prenatal and postpartum care, TMJ dysfunction, headaches, chronic tension presentations, or stress management would be considered an asset.

‍

The Kind of Practitioner Who Thrives Here

• Is motivated to actively grow their own caseload

• Values collaboration over competition

• Cares about helping clients feel safe, heard, and supported

• Appreciates the flexibility to build a practice that reflects their interests and strengths while still feeling supported by a team

• Is curious, compassionate, and committed to evidence-informed care

• Believes healthcare works best when people feel respected, involved, and empowered in their care

Apply Today

• ‍Please send your resume and a brief introduction outlining:

• Your clinical interests and strengths

• Your preferred schedule or availability

• Why Holistic Physiotherapy & Wellness feels like the right fit for you

‍

Email: admin@holisticphysiowellness.ca

Attention: Kim Deschamps, Clinic Owner

📍 Downtown Saskatoon

‍Registered Dietitian

‍Independent Contractor | Fee Split Model
Full-Time or Part-Time | Immediate Start
Downtown Saskatoon

‍If you became a Dietitian to help people actually feel better, not rush appointments or hand out generic advice, let’s talk.

Holistic Physiotherapy & Wellness is looking for a Registered Dietitian to join our collaborative multidisciplinary team in downtown Saskatoon.

We believe nutrition is connected to far more than food. It impacts hormones, digestion, inflammation, pain, recovery, energy, nervous system regulation, and overall quality of life.

We’re looking for someone who values meaningful client relationships, evidence-informed care, collaboration, and helping people create sustainable change.

What It’s Like Working Here ‍

We’ve built a clinic culture rooted in collaboration, whole-person care, education, and compassion.

Our providers work together, learn from each other, and support clients beyond just symptom management.

You’ll be joining a multidisciplinary team that includes ‍

• Physiotherapy ‍

• Pelvic Health Physiotherapy

• Vestibular Therapy ‍

• Massage Therapy

• Clinical Counselling

• Lifestyle Medicine‍ ‍

• PhysioYoga

• Shockwave Therapy

‍

What We Provide

• Flexibility and autonomy of independent practice while still benefiting from the support and visibility of an established clinic.

• Internal referrals from an established multidisciplinary team

• Administrative and reception support

• ‍ Marketing exposure through our website, social media, newsletter, and Google Business Profile

• JaneApp access for booking, billing, charting, and scheduling

• A private treatment room for in-person or virtual appointments

• ‍Opportunities to develop workshops, corporate wellness programs, virtual offerings, or community education initiatives

• Flexible scheduling

Role and Responsibilities 

• Provide comprehensive nutrition assessments and individualized counselling

• Create personalized nutrition plans aligned with patient goals

• Deliver evidence-informed education

• Support behaviour change and long-term wellness strategies

• Collaborate with other practitioners to support integrated client care

• ‍Contribute positively to clinic culture and team collaboration

• Support the attraction and retention of clients through exceptional care and building meaningful relationships

‍

Qualifications

• Registered Dietitian designation

• Good standing with the Saskatchewan Dietitians Association

• Strong communication and counselling skills

• Collaborative and patient-centered mindset

• Commitment to evidence-informed care

• Experience or interest in women’s health, digestive health, endocrine health, autoimmune conditions, chronic disease management, sports nutrition, or perimenopause and menopause support would be considered an asset.

The Kind of Practitioner Who Thrives Here

• Is motivated to actively grow their own caseload

• Cares about education, empowerment, and helping patients understand the “why” behind their symptoms

• ‍Values collaboration over competition

• Appreciates the flexibility to build a practice that reflects your interests and strengths while still feeling supported by a team

• Curious, compassionate, and committed to evidence-informed care

• Agrees that healthcare works best when people feel safe, heard, respected, and involved in their care.

Apply Today

• Please send your resume and a brief introduction outlining:

• Your clinical interests and strengths

• Your preferred schedule or availability

• Why Holistic Physiotherapy & Wellness feels like the right fit for you

Email: admin@holisticphysiowellness.ca ‍

Attention: Kim Deschamps, Clinic Owner

📍 Downtown Saskatoon

Nurse Practitioner – Independent Contractor

Fee Split Model | Full-Time or Part-Time
Start Date: Immediate

Holistic Physiotherapy & Wellness is excited to welcome a motivated, patient-centered Nurse Practitioner to our growing multidisciplinary team in Saskatoon.

This is an excellent opportunity for a Nurse Practitioner seeking the flexibility and autonomy of independent practice while benefiting from the support, systems, referrals, and collaborative environment of an established wellness clinic.

About Us

Holistic Physiotherapy & Wellness is a well-established, community-focused clinic offering whole-person, trauma-informed, and collaborative care. Our services include physiotherapy, pelvic health physiotherapy, vestibular therapy, massage therapy, nutrition, clinical counselling, lifestyle medicine, and PhysioYoga.

We are expanding our collective of regulated health professionals and are seeking a Nurse Practitioner who values evidence-informed care, accessibility, collaboration, and whole-person healing.

Independent Contractor Fee Split Model

This opportunity is offered under a fee split independent contractor model, providing an excellent balance of autonomy and support.

This model is ideal for a Nurse Practitioner who wants to build a thriving private practice while benefiting from clinic infrastructure, internal referrals, marketing exposure, and administrative support.

What We Offer

Holistic Physiotherapy & Wellness provides:

• Administrative support for reception, scheduling assistance, patient coordination, and clinic flow

• JaneApp access for booking, scheduling, billing support, and charting workflows

• Marketing support through our website, social media, newsletter, and Google Business Profile

• A private treatment room suitable for in-person and virtual appointments

• Warm, welcoming, and professional clinic environment

• Internal referral opportunities from physiotherapy, pelvic health, massage therapy, counselling, and wellness services

• Collaborative multidisciplinary team culture

• Opportunity to develop workshops, education sessions, group programs, or virtual services

Why This Is a Great Opportunity

Our downtown Saskatoon location is surrounded by residential communities, professionals, and individuals seeking accessible, high-quality healthcare support.

A Nurse Practitioner would be a strong addition to our collaborative model and could support patients in areas such as:

• Women’s health, perimenopause, and menopause care

• Preventive health and wellness assessments

• Chronic disease support

• Hormonal and metabolic health

• Fatigue, stress, and lifestyle-related concerns

• Mental health support pathways

• Coordinated care alongside allied health professionals

This role offers strong potential to build a sustainable caseload through both community demand and internal referrals.

Your Role

As a Nurse Practitioner, you will:

• Provide comprehensive health assessments and patient-centered care

• Support patients with preventive health, chronic conditions, women’s health, and wellness concerns

• Deliver evidence-informed treatment planning and education

• Collaborate with other clinicians to support integrated patient care

• Build meaningful therapeutic relationships

• Contribute positively to clinic culture and collaborative practice

Qualifications

• Licensed Nurse Practitioner eligible to practice in Saskatchewan

• Good standing with applicable regulatory body

• Strong communication and clinical reasoning skills

• Collaborative, patient-centered mindset

• Commitment to ethical, evidence-informed care

Experience or interest in women’s health, menopause care, chronic disease management, lifestyle medicine, or collaborative private practice would be considered an asset.

Apply Today

We’d love to learn more about you and explore whether this opportunity aligns with your professional goals.

Please send your resume and a brief introduction outlining:

• Your clinical interests and strengths

• Preferred schedule / availability

• Why Holistic Physiotherapy & Wellness feels like the right fit

Email: admin@holisticphysiowellness.ca
Contact: Kim Deschamps, Clinic Owner
Location: Saskatoon

Please email us anyways!

We may have room rental opportunities for you.

Email:

Kim Deschamps, Clinic Owner 

admin@holisticphysiowellness.ca